ABOUT

Pig Leather & Natural Stone jewelry

Jewelry Book
Jewelry featuring colorful pigskin and natural stones. A coordination book that matches the changing seasons.

Caution regarding counterfeit products

In China

Collapsible content

Shopping Guide

<Please read before purchasing>
At Seryu, we mainly use pig leather, a by-product of Japanese food culture. The surface is coated with a simple waterproof coating, so if it gets dirty, you can clean it with a small amount of leather cleaner. Also, applying strong pressure, getting it wet with sweat, water, friction, etc. may cause it to lose its shape or fade. Please see Aftercare for care instructions.
Please note that due to the nature of handmade products, there may be individual differences in shape and color.
    
<Packing> The product will be delivered in an original box. The product will come with an instruction manual and warranty card, so please keep them on hand.
    
<Ethical Discount>
If you don't want a jewelry box,
Please enter coupon code box-discount110 at checkout .
As an "ethical discount," you will receive a discount of JPY110 (tax included).
It will be delivered in simple packaging without a jewelry box.
   
<Gift>
The box will be tied with a ribbon and come with an original paper bag. Please write your request in the comments section.

<Payment Method>
You can choose from the following payment methods:
Credit card (VISA / Master / AMEX / JCB) / Apple Pay / Google Pay

<About delivery>
In-stock items will be shipped within 7 days after payment is confirmed.
For made-to-order products, the delivery time is about 2 weeks. If you need it urgently, please contact us before placing your order.

<Shipping fee>
For Japan
Shipping costs within Japan are 750 yen (tax included).
For orders over 20,000 yen (tax included), we offer free shipping anywhere in Japan.
We will ship your order via Yamato Transport's courier service. We are closed on Saturdays, Sundays, and holidays.

Delivery to the following areas will be via Yamato Transport's "Takkyubin Compact" service.
・Hokkaido and Kyushu (Fukuoka Prefecture / Saga Prefecture / Nagasaki Prefecture / Kumamoto Prefecture / Oita Prefecture / Miyazaki Prefecture / Kagoshima Prefecture)
·Okinawa Prefecture
    
<Preventing fraudulent orders>
For first-time customers or customers placing large amounts of money, we may contact you to confirm your order after placing it.

To prevent fraudulent use, we may cancel your order if there are any errors or suspicious points in the order information.

In addition, please make sure to use a credit card under the same name as the person placing the order. If we find anything suspicious, we may ask you to verify the identity of the person placing the order (by phone, by submitting identification, etc.).



Description based on the Specified Commercial Transactions Act

Seller Name Sales
Representative Tomoko Taguchi
address 〒1580094 #109 4-6 4chome,Tamagawa,Setagaya-ku,Tokyo,Japan
telephone number +81-9061548815
email address info@selieu.com Responses to inquiries may take up to one week.
business hours Monday to Friday 10:00 to 18:00
Holiday Saturdays, Sundays, and holidays *We will not be able to reply to emails or inquiries on holidays.
Selling price The sales price will be the displayed amount (display price/tax included).
Charges other than the product price

Delivery charge

Delivery time of the product In-stock items will be shipped within 7 days after payment is confirmed.
For made-to-order products, the delivery time is about 2 weeks. If you need it urgently, please contact us before placing your order.
Payment Method Credit cards, Apple Pay and Google Pay are accepted.
Payment deadline

If you pay by credit card, the payment will be debited on the date specified by your credit card company.


<About returns>
Please refrain from returning the product unless it is defective.
We will only exchange or return the product if it is defective. In that case, please send us an email within 7 days of receiving the product with details such as your name, the name of the product you wish to return, and the reason for the return.
Please note that we cannot accept returns or exchanges in the following cases:
1. Products that have been delivered more than 8 days ago
2. Products that have been used even once
3. Products that have become dirty or damaged while in the customer's possession
4. If you lose any accessories, tags, boxes, etc.

Please contact us within 7 days of receiving the item.
Return Shipping Costs In the event of a defective product, we will cover the shipping costs for return and re-shipment.

Overseas Shipping

<About overseas shipping>
We can ship overseas.The procedure is as follows.


1 :​Please select items from the onlinestore.
2 :​Please send us email.​Please write the name, address and phone number of the destination.→ info@selieu.com
3 :​We'll e-mail you the bill.You can pay by credit card from the link in the email.
4 :​We will send it by EMS after the payment. There are some areas that cannot be sent. Please contact us.
5 :​We will let you know the tracking number after shipping.The delivery will take about 2 to 5 days to Asia.
 
Customs duties are paid by the recipient.
We want many people to see our products made of Japanese pig leather!
If you have any questions, please feel free to contact us.
 
 
 
  
※Notes※
Stores other than those listed in "SHOP" are not genuine Selieu products.
It has come to light that Selieu's products are being posted and sold without permission on an unofficial spoof e-commerce site.
Counterfeit products are also on the market.
We recommend purchasing from this official website.
Or, please check the official dealer listed in "SHOP".
 
We are not responsible for any after-sales support or troubles caused by similar products, counterfeit products, or non-official stores.

After Care

We are happy to provide aftercare consultations so that you can enjoy your product for a long time.
We recommend that you understand the characteristics of the material and perform regular maintenance.


<About the material>
At Seryu, we mainly use pig leather, a by-product of Japanese food culture.
It is tanned and dyed at a leather factory in Sumida Ward, Tokyo, and is a natural material that is 100% self-sufficient in Japan.
It is soft, durable, and has beautiful color.


<Care instructions and precautions at home>
Leather: Due to the characteristics of pigskin, please avoid exposing it to sweat or water as this may cause the product to lose its shape or fade.
Please note that if left wet for a long period of time, the color may fade.
If makeup or dirt gets on the product, apply a small amount of leather cleaner to a cloth, spread it thinly and wipe it off.

Precious metal parts: Please care for them according to the material.
After use, wipe off sweat and dirt with a soft cloth. If the item becomes discolored, use a precious metal cleaner.


<Repairs and cleaning>
A warranty card is included with your purchase. The warranty is valid for 6 months from the date of purchase.
If the repair is within the period, it will be free of charge, but if the damage is due to customer negligence, actual costs may be charged. If it is outside the period, we will provide you with a quote. Due to the nature of leather, it may be difficult to repair stains or dirt. We will see the actual item and make a proposal, so please contact us via CONTACT first.

Privacy Policy

When you use this website or purchase products, you must carefully read and agree to the "Customer Information Handling Regulations (Privacy Policy)" below. If you do not agree, you will not be able to purchase products. When you use this website, please read this privacy policy and be sure to confirm the contents.

1. Personal informationPersonal information refers to information about a living individual that can identify a specific individual by the name, date of birth, address, telephone number, or other description contained in the information. This includes information that can be collated with other information to thereby identify a specific individual.


2. Compliance with Laws and Regulations This website will handle your personal information in accordance with the laws, regulations, and guidelines regarding personal information protection under Japanese law.


3. Acquisition of Personal Information This website will acquire your personal information through legal and appropriate means. When you register to use this website, we may ask you for personal information such as your name, date of birth, address, telephone number, email address, bank account number, and credit card number.


4. Purpose of Use of Customer Information We will use customer information for the purposes of (1) fulfilling our obligations in sales transactions, (2) implementing after-sales service in sales transactions, (3) informing customers of special services and new products, etc., or (4) sending and delivering e-mail newsletters, direct mail, various notices, etc. for the purpose of the information mentioned in (3) above. We will not use the information for any other purposes, unless we have received prior consent from the customer.

5. Management of Personal Information This website will take appropriate measures to safely manage personal information and protect it from unauthorized disclosure, tampering and other unauthorized access.


6. Use of Cookies This service may send text files called "cookies" to your computer's storage device, which may then be stored and used. The use of "cookies" has the specific benefit of being able to display content in areas that you may be interested in. You can refuse to receive "cookies" at your own discretion by setting your browser to warn you before receiving "cookies", however, this may prevent you from using this service.

7. Provision of personal information to third parties

This website will not provide personal information to third parties (excluding contractors) without the prior consent of the customer, except in the following cases, when permitted by the Personal Information Protection Law or other laws and regulations.

1. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
2. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
3. When it is necessary to cooperate with a national government agency, a local government, or a person commissioned by them in carrying out business prescribed by law, and obtaining the individual's consent is likely to impede the performance of said business.
4. When the following items have been notified or announced in advance and the Company has notified the Personal Information Protection Commission: 1. That the purpose of use includes provision to third parties; 2. The items of data to be provided to third parties; 3. The means or method of provision to third parties; 4. To cease provision of personal information to third parties at the request of the individual; 5. The method of accepting the individual's request.


8. Requests Regarding Personal Information If we receive a request from a customer or their agent to disclose, correct, or suspend the use of personal information held by this website, we will first verify that the request is made by the customer or an authorized agent, and then handle the request appropriately according to the content of the request.
For inquiries or contact regarding the requests described in this section or other matters related to the handling of personal information on this website, please use the CONTACT button on the site to contact the "Administrator" listed in the description based on the Specified Commercial Transactions Act. The Administrator will promptly inform you of the procedure via email.

9. Revision of this Privacy Policy This website may review and change the contents of this Privacy Policy as necessary due to amendments to laws and regulations or other reasons. In such cases, the revised Privacy Policy will apply from the date the revised version is published on this website.

Terms of service

Chapter 1 General rules
Article 1 <Definitions>
  1. Terms and Conditions Store Terms of Use
  2. Operators of online stores that have been established using our Service
  3. This service is a mail order service provided by us via the Internet.
  4. Purchaser: A person who applies for a product after fully understanding and accepting the contents of these terms and conditions and the privacy policy in accordance with the procedures established by us.
  5. User: A collective term for a person who searches, browses, or uses images, text, designs, logos, videos, programs, ideas, and other information (hereinafter referred to as "Content") provided by us through this service, after fully understanding and accepting the contents of these Terms and the Privacy Policy.

Article 2 <Application of these Terms>
This agreement is established for users to use the Service provided by us via the Internet. Users are deemed to have accepted the contents of this agreement when they start using the Service.

Article 3 <Changes to these Terms>
We may change these Terms and Conditions within the scope of the purpose of the Service if we deem it necessary. If users and purchasers use the Service after these Terms and Conditions have been changed, they will be deemed to have agreed to the changed Terms and Conditions.


Chapter 2 Purchasing Products

Article 4 <Purchase of Products>
Users can use this service to purchase products from us.

If a User wishes to purchase a Product, the User must apply to purchase the Product in accordance with the procedures separately specified by the Company.

In making such application, the User will confirm the delivery address, order details and other information that they have entered and registered, then click the "Order" button. A sales contract for the relevant product will be deemed to have been formed between the User and us at the time when the User receives an email from us confirming the order details.

Notwithstanding the provisions of the preceding paragraph, if any fraudulent or inappropriate conduct occurs in relation to the use of this Service, we may cancel or terminate the sales contract or take other appropriate measures.

Minors may not use the Service to purchase products without the prior consent of a competent legal guardian.

Article 5 <Changes to registered information>
The purchaser must promptly notify us of any changes in whole or in part to the name, address, or other information provided to us at the time of purchase. Even if a change is registered, any transactions that have already been processed before the change will be carried out based on the information before the change was registered.

Article 6 <Payment Method>
The amount to be paid for a product will be the total of the product's sales price displayed on the website, plus consumption tax, shipping and handling fees.

Payment for products purchased through this service shall be limited to payment methods specified by us.

If payment is made by credit card, the purchaser shall comply with the terms of a separate agreement between the purchaser and the credit card company. If any dispute arises between the purchaser and the credit card company in relation to the use of a credit card, the purchaser and the credit card company shall be responsible for resolving the dispute between themselves.
If a payment method is specified for this service and a separate contract (including but not limited to agreement to the terms of the payment method) is made between the purchaser and the payment company that owns the payment method, the purchaser shall comply with the terms of the separate contract with the payment company. If any dispute arises between the purchaser and the payment company in relation to the payment method, the purchaser and the payment company shall be responsible for resolving it between themselves.

Article 7 <Return of goods>
We will handle returns of products from purchasers in accordance with the "Returns" section in the Shopping Guide posted on the website.


Chapter 3 Handling of Personal Information

Article 8 <Handling of Personal Information>
We will handle personal information in accordance with our separate privacy policy.


Chapter 4 Responsibilities for Use

Article 9 <Prohibited Matters>
When using the Service, Users and Purchasers are prohibited from engaging in any of the following acts:
  1. Any action that causes or may cause inconvenience, disadvantage or damage to other users, third parties or us
  2. Any act that infringes or may infringe on the copyrights, trademarks, patents, other intellectual property rights, portrait rights, personality rights, privacy rights, publicity rights, or other rights of a third party or our company
  3. Any act that violates public order and morals or other laws and regulations, or that may be likely to do so
  4. Any act by a user or purchaser of content obtained through this service that is used for anything other than personal use
  5. Reproducing, selling, publishing, distributing, or making publicly available any content obtained through this service via other users or third parties other than other users, or any other similar actions
  6. Any action that interferes with the operation of this service or other services provided by us
  7. Any act that we reasonably consider to be inappropriate, such as damaging or damaging our credibility.
  8. Any other actions that we deem inappropriate


Chapter 5 Disclaimer

Article 10 <Disclaimer>
  1. We shall not be liable for any damages incurred by a third party as a result of a user or purchaser's violation of these terms and conditions.
  2. We make no guarantee as to the completeness, accuracy, reliability, usefulness or any other aspect of the content of the Service or the information that Users or Purchasers obtain through the Service.
  3. In principle, We shall not be liable to Users or Purchasers for any damages incurred as a result of the use of the Service, and We shall not be obligated to compensate such damages. However, if the disclaimer clause does not apply because the contract between Us and a User or Purchaser based on these Terms constitutes a consumer contract as defined in Article 2, Paragraph 3 of the Consumer Contract Act (Act No. 61 of 2000), the provisions in these Terms that completely exempt Us from liability shall not apply. Furthermore, if the contract based on these Terms constitutes a consumer contract and We are liable for damages based on default or tort, We shall be liable for damages up to the amount paid by the User or Purchaser to Us under these Terms during the past year prior to the date of occurrence of the damage, unless We have acted intentionally or grossly negligently.
  4. If a Purchaser fails or refuses to receive the Product, is unable to receive the Product due to an extended absence or an unknown delivery address, or is otherwise unable to receive the Product due to the Purchaser's circumstances, We will fulfill our obligation to deliver the Product by contacting the contact information registered by the Purchaser and by bringing or delivering the Product to the delivery address specified at the time of purchasing the Product, and We will be released from said obligation.


Chapter 6 Miscellaneous Provisions

Article 11 <Copyright and Intellectual Property Rights>
The content provided through this service belongs exclusively to us. If any problem arises between a user or purchaser and a third party due to violation of the provisions of this article, the user or purchaser shall resolve such problem at their own responsibility and expense and shall not cause any damage, loss or disadvantage to us. Any unauthorized diversion or use of content such as images is strictly prohibited.

Article 12 <Governing Law>
The governing laws of these Terms and Conditions shall be entirely in accordance with the laws of Japan.

Article 13 <Negotiations and Court of Jurisdiction>
If any matter not specified in these Terms or any doubt arises regarding the interpretation of these Terms, we and the user or purchaser shall seek to resolve it promptly through consultation in accordance with the principle of good faith. It is agreed in advance that all disputes relating to these Terms shall be submitted to the exclusive jurisdiction of the court with jurisdiction over our location as the court of first instance.